Pretty timely helpful
Excellent quality. There was an issue with me receiving the wrong color. However, a representative went above and beyond to rectify the error.
I am highly disappointed. I was so excited to receive this hair. I paid $392 dollars for what I thought was “Luxury” hair. I got Brazilian tight curl(3) and a closure. The closure seems to be better quality than the bundles not to mention a completely different curl. The bundles themselves have a stinch, are very dry and coarse feeling, and they tangle very easy. I am actually really hurt by this experience because I waited 3 weeks to receive hair upon arrival packaging was nothing like expected. No pretty smell no bows around bundles no nice packaging at all. I’ve paid much less for “lower” quality hair that seemed better. If I could uninstall and send this hair back I would. The only thing nice about this entire experience was speaking with someone at one of the locations. I truly feel jipped, as the bundles were expensive. I would never in my life purchase from them again. I felt as if I was sent the diamond collection instead of the actual hair I ordered
It's been over 3 weeks and I still have not received my hair