I paid for next day delivery on 18th April because my birthday was the 24th after my birthday passed I still hadn’t received my package or heard anything from the company so email asking to cancel my order but they did not respond I didn’t receive the hair until like May 2nd … the refuse to refund me at least the next day shipping cost.
I love ordering from here but their shipping is horrible! Twice I’ve paid for one day shipping and two weeks later nothing! We have to drive down there and get my hair . They should be more clear on the website! And one was before the “pandemic” so they’re literally just slowwww
Best customer service kind and professional. I usually buy the luxury line but this time I bought the diamond collection bring I was getting a bonded quick weave, the hair was absolutely fabulous full didn't shed I love it you will not go wrong with buying either line of hair. I always go to the location in Montclair CA
Professional customer service rep, as well as prompt mailing service. Great prices for good hair quality.
Absolutely love this hair. It held up great in the swimming pool and during wash day. My only con is that this hair definitely sheds. It sheds every time you touch, brush or wash it. My advice is to buy 1 bundle more than you need and actually have your stylist install it. The hair will thin out rapidly. So if you're on a budget and can handle the shedding, this is the way to go.